Shipping policy
📦 Shipping Policy
Last updated: [19/01/2026]
Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy carefully to understand how your order will be processed and delivered.
🚚 Shipping Coverage
We currently ship across India.
International shipping will be introduced soon (or Available on request).
⏱ Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Orders placed after 5:00 PM IST will be processed on the next business day.
- In case of high demand, festive seasons, or unforeseen circumstances, processing may take slightly longer. You will be notified accordingly.
📍 Delivery Time
- Metro Cities: 2–4 business days
- Non-Metro / Tier 2 & 3 Cities: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines may vary depending on courier partner, location, and external factors beyond our control.
💰 Shipping ChargeS
- Standard Shipping:
- Free shipping on orders.
(Shipping charges, if applicable, will be clearly mentioned at checkout.)
📦 Order Tracking
- Once your order is shipped, you will receive a shipping confirmation message/email with a tracking number.
- You can track your order using the tracking link provided.
🚫 Delivery Delays
We are not responsible for delays caused by:
- Natural disasters
- Lockdowns or strikes
- Courier partner issues
- Incorrect or incomplete address provided by the customer
🏠 Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are accurate.
- Orders returned due to incorrect address or unsuccessful delivery attempts may incur re-shipping charges.
📦 Damaged or Missing Packages
If you receive:
- A damaged package
- A wrong item
- A missing item
Please contact us within 48 hours of delivery with:
- Order ID
- Photos or videos (if damaged)
Email: info@socialorganics.co
Phone/WhatsApp: +91 7993997333